By Chuck K., NJ, November 30, 2013
I ordered a sim card to convert my wife's phone from to Consumer Cellular and after receiving it was able to get it activated with help from your very knowledgeable customer service department. This is the third phone line on my account and I am very pleased with the phone service and your wonderful customer service department. You deserve your 4th consecutive #1 rating!!!
By Ken R., SD, November 26, 2013
I bought a new Galaxy Note I-1717 off Ebay to use on Consumer Cellular. What I immediately found out is that, for some unknown reason, the phone refused to accept Consumer Cellular's setup file. They'd sent it, but it wouldn't show up. It was an unlocked At&T phone to start with, and I had one HELL of a time getting it set up for CC. The Tweak app didn't help much, either, because of an error in that file. What I finally did was to get into APN and manually copy the setup from my old phone. Save the new APN while you're in THAT menu, or it won't work! There is one setting that has to be changed at the end ( I believe it was the MMS setting, since the data side wouldn't work at first), but once I did, WOW, did that phone take off! EVERYTHING works like gangbusters! Don't let a hard to set up phone discourage you. Keep at it! If it's a GSM phone, it WILL work once you figure out the trick. As for Consumer Cellular, the only way I'm leaving this company is when I croak! Their Tech Support's a little weak sometimes, but overall, I'd give CC a fat A+!
By William G., FL, November 9, 2013
I purchased a new unblocked iPhone 4S and requested from Consumer Cellular to please send me a mini SIM card for the new phone. It was sent within 3 days time and after some preliminary setup with the Apple phone I needed to contact Consumer Cellular to finish the install and start the service. With a few questions and replies I was up and running perfectly. My 4S came with the iOS7 and it quickly updated itself to i07.1 and the phone works great. I have a few days of acclimation with the operation menus and I'm good to go. Wi-fi works superbly and the clarity of the calls is first rate. This is my first iPhone and I couldn't be happier. I especially want to give a shout out to customer service as they handled this transition perfectly, 1st class service at a great price. Thank you Consumer Cellular!
By Barbara S., MI, November 4, 2013
I am using a Consumer Cellular micro Sim card in an AT&T Samsung Galaxy S4. I found the settings to create a new VPN that downloads text pictures and accesses the Web. Everything is working great so far. Can't believe how much I save every month compared to what my kids are paying. Keep up the great work Consumer Cellular. You are the best!
By Chuck K., NJ, September 24, 2013
I converted my old land line to Consumer Cellular by getting a sim card for an AT&T phone that I was not using. It worked perfectly the first tine I turned the phone on and the activation process was very straight forward. I will possibly be getting a new sim card for my wife's cell phone in the near future.