By Janet H., PA, August 26, 2014
This is my first experience with Consumer Cellular and I find the customer service far superior than the big name cell phone companies. I was paying twice as much with the big name company as I am paying now. My only issue is when I first contacted Consumer Cellular I was told that I would be able to use the Moto G that I already had with a Consumer Cellular SIM card. My SIM card arrived very quickly and I soon found out that my Moto G is a CDMA phone and doesn't even have a SIM card. Prior to the Moto G I was using I had an AT&T phone. Put the SIM card in that phone and it works. Talk and text are fine, but the data does not work. Since I hardly ever used the data anyway I am fine with it. If you want to use the SIM card in another phone make sure it is an unlocked GSM phone. I am very happy with Consumer Cellular, I achieved my purpose of lowering my cell phone costs without having to buy another phone.
By Leora G., WA, August 13, 2014
I tried the SIM Card with my Tracfone. It does not work. Tracfone has their phones locked and will not give you a code to unlock. You are better off just purchasing a phone from Consumer Cellular.
By Dot D., MA, June 13, 2014
Let me first say that I LOVE Consumer Cellular service...so much so that I was willing to go the "extra miles" to figure out how to get my Samsung Galaxy Note 3 N9005 International Unlocked GSM phone working with internet and MMS (picture messaging system). Here is the solution... 4GLTE settings have to be used with a new APN (which you have to input yourself) in order to get the internet and MMS messaging up and running. You can find the info on this website under FAQs "How can I enable 4G LTE on my phone". Be sure to also put the MMS port number in the proxy port section or you will not get internet. Hope others with the same phone find this helpful.
By Olivia S., OH, December 3, 2013
I am so pleased with being able to use my Galaxy phone and the Consumer Cellular SIM card. Set up was easy with step by step directions from a Consumer Cellular tech person. It is such a relief knowing I can change my plan and now pay for what I need to use! Thank you Consumer Cellular!
By Chuck K., NJ, November 30, 2013
I ordered a sim card to convert my wife's phone from to Consumer Cellular and after receiving it was able to get it activated with help from your very knowledgeable customer service department. This is the third phone line on my account and I am very pleased with the phone service and your wonderful customer service department. You deserve your 4th consecutive #1 rating!!!