CONSUMER CELLULAR SIM CARDCUSTOMER REVIEWS
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Bought SIM cards at Sears for my Nexus 5 and my wife's Moto G 2nd Generation (LTE). Had to call Consumer Cellular customer service to manually configure the settings (suggest publishing them on site). No problems since then. So far so good!
By Jim M., MN, December 10, 2014
I just want to say that I LOVE my Consumer Cellular service. I use my own phone which is an (much) older BlackBerry Storm. It works great for talk and text but does not accept text with pictures in them. CS told me that Consumer Cellular doesn't support BlackBerry phones (hoping someday you will) but in the meantime I'll stick with my older phone - it was a free gift from my son, no cost!!!
By Norman H., TN, October 31, 2014
We have only had Consumer Cellular for 2 weeks, but we're in love already!!! We loved the price of our previous carrier and we loved our phones, but we hated the bad coverage we had. With Consumer Cellular our coverage area is SO MUCH BETTER!! We have found very few "dead areas" so far. Also, CC's customer service is wonderful, and it's so nice to talk with someone that you can understand, and that understands you. Before becoming a CC customer, I read many negative reviews for the company ...... only to find out that none of the things those people complained about were true ..... thank goodness we overlooked those reviews. Many people are more apt to send a negative review, than a positive one, and I'm sure glad we decided to find out for ourselves!!! We love CC!!!
By Kathy B., MO, October 31, 2014
To start with, service is great. I had to wait a few weeks for my other carrier contract to end. And Consumer Cellular waited along with me. Next I love the price for phone plan & data, messages. I don't really use the phone much or messages but I do use the data a lot. With my previous carrier, they charged me lots of money for not using my minutes. I don't know why but I have more bars on my phone then I did with that carrier as well. Don't know why since I'm using the same towers and same phone? But I do have a better singnal. So far service is great. I like that I do not have to pay a lot. And did I mention, they were great at helping me set up my old phone with their SIM card. The data did not work when I got my SIM card so, I called Consumer Cellular, they talked me through everything I needed to do, to set up the new data. And it works! I'm amused when something works and doesn't cost a lot of money.
By Suann N., MI, September 24, 2014
This is my first experience with Consumer Cellular and I find the customer service far superior than the big name cell phone companies. I was paying twice as much with the big name company as I am paying now. My only issue is when I first contacted Consumer Cellular I was told that I would be able to use the Moto G that I already had with a Consumer Cellular SIM card. My SIM card arrived very quickly and I soon found out that my Moto G is a CDMA phone and doesn't even have a SIM card. Prior to the Moto G I was using I had an AT&T phone. Put the SIM card in that phone and it works. Talk and text are fine, but the data does not work. Since I hardly ever used the data anyway I am fine with it. If you want to use the SIM card in another phone make sure it is an unlocked GSM phone. I am very happy with Consumer Cellular, I achieved my purpose of lowering my cell phone costs without having to buy another phone.
By Janet H., PA, August 26, 2014