Simply Ask a Question or Browse by Topic to find answers to all your questions. Or just give us a call—we’re here to help. If you have questions about a particular cellphone model, check out our Videos & Manuals section below for detailed instructions about your specific phone.
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What happens if I exceed the maximum data plan Consumer Cellular offers?
Our biggest Connect plan offers 20GB of data. Once you have exceeded the 20GB maximum, you will be billed an additional $5 for each extra GB used. You may also experience slower data speeds after 20GB of use.
If your data use exceeds 30GB, your data use may be suspended until the next billing cycle begins.
To conserve data and avoid reduced speeds, we recommend connecting to a Wi-Fi network whenever possible. Visit our Videos & Manuals Page section for phone-specific videos on how to connect to Wi-Fi.