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How do I use Usage Alerts to manage my cellphone plan?
You can eliminate the worry and surprise of big cellphone bills by using our Usage Alerts service. It will inform you when your usage approaches your plan’s limits. Then you can decide if you need to upgrade your plan or reduce your usage. It’s easy to set up and it’s completely free.
Log in to My Account, go to the Alerts menu, and then select Manage Usage Alerts. You can choose your alert type (email or text message), and choose when you want to be alerted. You can be alerted at 50% and 75% of your plan.
You can also manage your Usage Alerts with your smartphone by using the My CC app.
The alerts are free—we won’t even charge you for the text messages. Not only that, unlike other cellphone companies, we let you change your plan retroactively to the start of your current billing period so you can get the best possible pricing.
With Consumer Cellular, if you reach 100% usage on your current plan, we automatically upgrade you to the next plan that covers your usage to give you the best rate, with no overage fees. You will receive an additional alert if this occurs.